FREQUENTLY ASKED QUESTIONS
Welcome to www.coastershield.com. Below are our terms and conditions regarding after-sales issues and related services. If you have any questions, please feel free to contact us via email: flowwaveus@coastershield.com.
- Product Quality Assurance
We promise that all silicone anti-slip coasters sold by us have undergone strict quality inspections. If you have any quality problems with the goods you received, please contact us via our customer service email within 7 days after receiving the goods. - Return and Exchange Policy
For products damaged due to material defects or production problems, www.coastershield.com provides unconditional return and exchange services. Please ensure that the product is intact when returning and attach the proof of purchase. Products requested for return or exchange for personal reasons (such as dislike, size not suitable, etc.) will not be accepted. - Shipping and Delivery
We will process and ship as soon as possible after confirming the order. Generally, the order is shipped within 2 working days. The shipping time varies according to the destination. Please note that special circumstances may cause delivery delays. - Payment Information
www.coastershield.com supports multiple payment methods, including credit cards and electronic payments. All payment information is encrypted to ensure the security of your personal information. - Customer Privacy Protection
We value your privacy protection and will never disclose your personal information to third parties. All collected information is only used for order processing and customer service. - Contact Us
If you have any questions or suggestions during the purchase process, please feel free to contact us through the following methods:
●Email: flowwaveus@coastershield.com
Thank you for choosing www.coastershield.com! We look forward to providing you with quality products and services.